ARS0024E

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What was the error?

Message Number: 24

Message Severity: Error (Corrective action is required to continue)

Message Name: ARS0024E

Message Text: Object >object< in Application Group >AGP< not found in node

Example

 ARS0024E - Object >object< in Application Group >AGP< not found in node

Related Errors

ARS0023E - Object >X< in Application Group >Y< not found in cache, no other storage defined Srvr->cmod.example.com<-

What were you doing?

A user was probably trying to retrieve a document from secondary storage.

What happened?

The retrieval failed, because the object in the secondary storage couldn't be found.

Troubleshooting

This error will likely require the assistance of your storage management team, or cloud storage provider. The document is not accessible to Content Manager OnDemand. Either OnDemand cannot access the secondary storage manager, or the data may have been deleted from storage.

Investigate as best you can, and provide any information or error messages to your storage management team.

This error often occurs when the storage policy in Spectrum Protect (formerly: Tivoli Storage Manager) differs from the Life of Data and Indexes setting in the IBM CMOD Application Group Storage Management tab.

Articles Related to this message

Post on the OnDemand User Group forums on ARS0024E