Difference between revisions of "ARS4014E"
Jump to navigation
Jump to search
(Intial edit of Content Manager OnDemand Error ARS4014E - Unable to Load) |
(Updated to include the package names required to fix ARS4014E from arsdb or arssockd in Content Manager OnDemand CMOD.) |
||
| Line 36: | Line 36: | ||
If the version number reported is LESS THAN 13.1, you'll need to download the latest version from IBM Fix Central: [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm/Rational&product=ibm/Rational/XL+C,C%2B%2B+Compiler&release=13.1.0.7&platform=AIX&function=fixId&fixids=vacpp.13.1.0.07.aix61TL2-72.may2016.ptf&downloadMethod=http IBM XLC 13.1.0.7] | If the version number reported is LESS THAN 13.1, you'll need to download the latest version from IBM Fix Central: [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm/Rational&product=ibm/Rational/XL+C,C%2B%2B+Compiler&release=13.1.0.7&platform=AIX&function=fixId&fixids=vacpp.13.1.0.07.aix61TL2-72.may2016.ptf&downloadMethod=http IBM XLC 13.1.0.7] | ||
From this package, you only need to install three components: | |||
xlC.aix61.rte 13.1.x.x # IBM XL C++ Runtime for AIX 6... | |||
xlC.msg.en_US.rte 13.1.x.x # IBM XL C++ Runtime Messages-... | |||
xlC.rte 13.1.x.x # IBM XL C++ Runtime for AIX | |||
== Articles related to this message == | == Articles related to this message == | ||
Revision as of 06:47, 3 November 2016
What was the error?
Message Number: 4014
Message Severity: Error (Corrective action is required to continue)
Message Name: ARS4014E
Message Text: Unable to load >database engine<
Related Errors
None.
What were you doing?
After upgrading to CMOD v9.5, you were probably running arsdb or arssockd.
What happened?
The Content Manager OnDemand utility couldn't run, because the version of the IBM XLC Compiler Runtime is out of date. (OnDemand v9.5 requires version 13.1 or higher on AIX 6.x and 7.x.)
Example
$ arsdb -uv arsdb: ARS4014E - Unable to load >DB2< Illegal Instruction(coredump) $
Troubleshooting
Under AIX, check the version of the IBM XL C/C++ Compiler Runtime:
$ lslpp -l |grep -i "IBM XL" xlC.aix61.rte 12.1.0.1 COMMITTED IBM XL C++ Runtime for AIX 6.1 xlC.msg.en_US.rte 12.1.0.1 COMMITTED IBM XL C++ Runtime xlC.rte 12.1.0.1 COMMITTED IBM XL C++ Runtime for AIX
If the version number reported is LESS THAN 13.1, you'll need to download the latest version from IBM Fix Central: IBM XLC 13.1.0.7
From this package, you only need to install three components:
xlC.aix61.rte 13.1.x.x # IBM XL C++ Runtime for AIX 6... xlC.msg.en_US.rte 13.1.x.x # IBM XL C++ Runtime Messages-... xlC.rte 13.1.x.x # IBM XL C++ Runtime for AIX