ARS1105E - Revision history

Jderrick: Added section on IBM CMOD GSKit library problems.

2020-06-27T20:09:00Z

Added section on IBM CMOD GSKit library problems.

← Older revision		Revision as of 20:09, 27 June 2020
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	SRVR_DB_CFG=/usr/lpp/ars/config/ars.dbfs		SRVR_DB_CFG=/usr/lpp/ars/config/ars.dbfs
	SRVR_SM_CFG=/usr/lpp/ars/config/ars.cache		SRVR_SM_CFG=/usr/lpp/ars/config/ars.cache

			=== Check the GSKit Install ===
			If this is a new or recently upgraded CMOD installation, check that the IBM Global Security Kit is installed properly. Content Manager OnDemand uses the GSKit for cryptographic functions, including password hashing for authentication. A problem with the GSKit installation can cause command line logins to fail. Run the <code> gsk8capicmd_64</code> from the command line. If you're presented with a screen full of errors (prominently featuring messages about missing libraries) then you'll need to update your LIBPATH or LD_LIBRARY_PATH environment variables to put the GSKit libraries (in /usr/lib on AIX) at the start of the environment variable.

			You can check the contents of the environment variable with the <code> echo</code> command.

			$ echo $LIBPATH
			/home/archive/sqllib/gskit:/usr/lib:/lib

			or
			$ echo $LD_LIBRARY_PATH
			/home/archive/sqllib/gskit:/usr/lib:/lib

			In this case, the DB2 library for the IBM Global Security Kit comes before the operating system libraries. This can cause GSKit to fail, because it's finding older and incompatible libraries BEFORE the ones that match the newer version that you installed. You can alter your login profile to prefix the operating system libraries:

			export LIBPATH=/usr/lib:/lib:/home/archive/sqllib/gskit

			Then log out, and log back in again to get the update environment variables loaded, and try the <code> gsk8capicmd_64</code> command again.

Jderrick: Formatting.

2020-06-27T17:33:42Z

Formatting.

← Older revision		Revision as of 17:33, 27 June 2020
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	$ ls -l /opt/IBM/ondemand/V10.5/config/ars.stash		$ ls -l /opt/IBM/ondemand/V10.5/config/ars.stash
	-rw------- 1 archive sysadm1 11409 Jun 27 08:40 /opt/IBM/ondemand/V10.5/config/ars.stash		-rw------- 1 archive sysadm1 11409 Jun 27 08:40 /opt/IBM/ondemand/V10.5/config/ars.stash
	** Ensure the user trying to execute the arsload command is the same as the owner of the file.		* Ensure the user trying to execute the arsload command is the same as the owner of the file.

	=== Check your password ===		=== Check your password ===

Jderrick: Removed link to arsload article in code comment.

2020-06-27T17:33:16Z

Removed link to arsload article in code comment.

← Older revision		Revision as of 17:33, 27 June 2020
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	arsload: Processing has stopped. The remaining files will NOT be processed.		arsload: Processing has stopped. The remaining files will NOT be processed.

	# [[arsload]] Daemon Load fails, especially after an upgrade to CMOD v10.5		# arsload Daemon Load fails, especially after an upgrade to CMOD v10.5
	arsload -u CMOD_Load_User -p /opt/IBM/ondemand/V10.5/config/ars.stash -v -c /arstmp -d /arsacif/acif1		arsload -u CMOD_Load_User -p /opt/IBM/ondemand/V10.5/config/ars.stash -v -c /arstmp -d /arsacif/acif1
	ARS1105E Userid or password is invalid		ARS1105E Userid or password is invalid

Jderrick: Formatting change.

2020-06-27T17:32:33Z

Formatting change.

← Older revision		Revision as of 17:32, 27 June 2020
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	arsload: Unable to log load information		arsload: Unable to log load information

	[[ARS1609W]] - Specifying passwords on the command line is not secure due to the text being visible.		[[ARS1609W]] - Specifying passwords on the command line is not secure due to the text being visible.

Jderrick: Jderrick moved page ARS1115E to ARS1105E: Type in error number.

2020-06-27T17:31:12Z

Jderrick moved page ARS1115E to ARS1105E: Type in error number.

← Older revision

Revision as of 17:31, 27 June 2020

Jderrick: Many small updates to IBM CMOD ARS1105E.

2020-06-27T17:30:48Z

Many small updates to IBM CMOD ARS1105E.

← Older revision		Revision as of 17:30, 27 June 2020
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	{{TOCright}}		{{TOCright}}
	== What was the error? ==		== What was the error? ==
	Message Number: ~~N/A~~		Message Number: 1105

	Message Severity: Error (Corrective action is required to continue)		Message Severity: Error (Corrective action is required to continue)

	Message Text: Userid or password is invalid		Message Text: ARS1105E Userid or password is invalid

	== Related Errors ==		== Related Errors ==

	arsload: Unable to log load information		arsload: Unable to log load information
			[[ARS1609W]] - Specifying passwords on the command line is not secure due to the text being visible.

	== What were you doing? ==		== What were you doing? ==
	Attempting to load data into Content Manager OnDemand with [[arsload]].		Attempting to load data into IBM Content Manager OnDemand with [[arsload]] or starting arsload in Daemon Mode.

	== What happened? ==		== What happened? ==
	The load fails. If you receive a [[LoadId]], then consider running the [[arsadmin]] unload command to remove it immediately. If the message was unable to be logged in the System Log, the LoadID may not be stored elsewhere.		The load fails, or [[arsload]] refuses to start in Daemon mode. If you receive a [[LoadId]], then consider running the [[arsadmin]] unload command to remove it immediately. If the message was unable to be logged in the CMOD System Log, the LoadID may not be stored elsewhere.

	== Example ==		== Example ==
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	arsload: Unable to log load information		arsload: Unable to log load information
	arsload: Processing has stopped. The remaining files will NOT be processed.		arsload: Processing has stopped. The remaining files will NOT be processed.

			# [[arsload]] Daemon Load fails, especially after an upgrade to CMOD v10.5
			arsload -u CMOD_Load_User -p /opt/IBM/ondemand/V10.5/config/ars.stash -v -c /arstmp -d /arsacif/acif1
			ARS1105E Userid or password is invalid

	== Troubleshooting ==		== Troubleshooting ==

			=== Check the OnDemand stash file ===
			If you've just created a new CMOD stash file with the [[arsstash]] command:
			* Check the command use used to create the stash file. For arsload, you should use the <code> -a 3 </code> parameter.
			* Check the ownership and permissions of the file. For security, the stash file's permissions are restrictive.
			$ ls -l /opt/IBM/ondemand/V10.5/config/ars.stash
			-rw------- 1 archive sysadm1 11409 Jun 27 08:40 /opt/IBM/ondemand/V10.5/config/ars.stash
			** Ensure the user trying to execute the arsload command is the same as the owner of the file.

	=== Check your password ===		=== Check your password ===
	* Double check your password by using it to log in with the CMOD Thick Client.		* Double check your password by using it to log in with the CMOD Thick Client.
	* If you'~~ve recently~~ reset the password on the ~~account~~, log in with the Thick Client to choose a new password.		* If you're not able to use the password to log in, have your Content Manager OnDemand Admin reset the password for you.
	* ~~Check [[arsload.cfg]] or your [[~~stash file~~]] to verify~~ the password ~~is correct~~.		* If the password has been reset recently, log in with the Thick Client and choose a new password.
	* Did you change the case-sensitivity of UserID or passwords in the ~~client~~?		** If you've reset the OnDemand password, re-create the stash file with the new password.
			* Did you change the case-sensitivity of UserID or passwords in the IBM CMOD Admin Client? You'll likely need to re-create the stash file, and ensure you use the correct case for both the UserID and Password.

	=== Case sensitive passwords ===		=== Case sensitive passwords ===

Jderrick: Jderrick moved page Userid or password is invalid to ARS1115E: Moved to keep consistent with Error Message naming convention

2020-06-27T17:18:14Z

Jderrick moved page Userid or password is invalid to ARS1115E: Moved to keep consistent with Error Message naming convention

← Older revision

Revision as of 17:18, 27 June 2020

Jderrick: Minor formatting changes to IBM CMOD password article.

2017-07-14T12:10:47Z

Minor formatting changes to IBM CMOD password article.

← Older revision		Revision as of 12:10, 14 July 2017
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	arsload: Unable to log load information		arsload: Unable to log load information
	arsload: Processing has stopped. The remaining files will NOT be processed.		arsload: Processing has stopped. The remaining files will NOT be processed.


	== Troubleshooting ==		== Troubleshooting ==

Jderrick: Tweaked error text.

2015-05-10T01:50:13Z

Tweaked error text.

← Older revision		Revision as of 01:50, 10 May 2015
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	Message Number: N/A		Message Number: N/A

	Message Severity: Error (Corrective action required to ~~proceed~~)		Message Severity: Error (Corrective action is required to continue)

	Message Text: Userid or password is invalid		Message Text: Userid or password is invalid


	== Related Errors ==		== Related Errors ==

Jderrick: Added more verbiage around the load failure.

2015-05-10T01:48:53Z

Added more verbiage around the load failure.

← Older revision		Revision as of 01:48, 10 May 2015
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	== What happened? ==		== What happened? ==
	The load ~~failed~~.		The load fails. If you receive a [[LoadId]], then consider running the [[arsadmin]] unload command to remove it immediately. If the message was unable to be logged in the System Log, the LoadID may not be stored elsewhere.

	== Example ==		== Example ==