View source for ARS4014E

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== What was the error? ==
'''Message Number''': 4014

'''Message Severity''': Error (Corrective action is required to continue)

'''Message Name''': ARS4014E

'''Message Text''': Unable to load >''database engine''<
 
== Related Errors ==
None.

== What were you doing? ==
After upgrading to CMOD v9.5, you were probably running [[arsdb]] or [[arssockd]].

== What happened? ==
The Content Manager OnDemand utility couldn't run, because the version of the IBM XLC Compiler Runtime is out of date.  (OnDemand v9.5 requires version 13.1 or higher on AIX 6.x and 7.x.)

== Example ==

  $ arsdb -uv
  arsdb:  ARS4014E - Unable to load >DB2<
  Illegal Instruction(coredump)
  $

== Troubleshooting ==

Under AIX, check the version of the IBM XL C/C++ Compiler Runtime:

  $ lslpp -l |grep -i "IBM XL"
 
  xlC.aix61.rte             12.1.0.1  COMMITTED  IBM XL C++ Runtime for AIX 6.1
  xlC.msg.en_US.rte         12.1.0.1  COMMITTED  IBM XL C++ Runtime
  xlC.rte                   12.1.0.1  COMMITTED  IBM XL C++ Runtime for AIX
 
If the version number reported is LESS THAN 13.1, you'll need to download the latest version from IBM Fix Central:  [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7ERational&product=ibm/Rational/XL+C,C%2B%2B+Compiler&release=13.1.0.8&platform=AIX&function=fixId&fixids=vacpp.13.1.0.08.aix61TL2-72.aug2016.ptf&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc IBM XLC 13.1.0.8 (August 2016)]

From this package, you only need to install three components:

  xlC.aix61.rte 13.1.x.x                      # IBM XL C++ Runtime for AIX 6...
  xlC.msg.en_US.rte 13.1.x.x                  # IBM XL C++ Runtime Messages-...
  xlC.rte 13.1.x.x                            # IBM XL C++ Runtime for AIX

== Articles related to this message ==

[https://www.ibm.com/support/knowledgecenter/SSEPCD_9.5.0/com.ibm.ondemand.messages.doc/dodm4014.htm CMOD v9.5 Knowledgebase - Messages & Codes - ARS4014E]

[https://www-01.ibm.com/support/docview.wss?uid=swg21698334 ARS4014E unable to load >DB2< error is shown when running arsdb -I -gcv after Content Manager OnDemand 9.5 upgrade.]

[http://www-01.ibm.com/support/docview.wss?uid=swg24042621 XL C/C++ for AIX Fix Pack 8 (August 2016 PTF) for 13.1]